Privacy Policy

Last Updated: March 9, 2026

VCNR Technologies Private Limited ("we", "our", or "us") operates the InfraTraq mobile application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our application.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and login credentials when you create an account.
• Location Data: Precise GPS coordinates to tag inspection photos and site observations for project traceability.
• Photos and Media: Images captured or selected for quality inspections, site observations, and project documentation.
• Device Information: Device type, operating system version, and unique device identifiers for app functionality.
• Usage Data: Information about how you interact with the app, including features used and actions performed within projects.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the InfraTraq application and its features.
• To authenticate your identity and manage your account.
• To enable project management features including task tracking, quality inspections, and resource management.
• To GPS-tag inspection and observation photos for construction site traceability.
• To facilitate team communication within project contexts.
• To send push notifications about project updates and important alerts.
• To improve and optimize the application experience.

3. Data Storage and Security

Your data is stored on secure servers and transmitted using HTTPS encryption. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. Local data is stored on your device using encrypted storage for offline access.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Within Your Organization: Project data is shared with team members within the same organization and project context.
• Service Providers: We use Firebase (Google) for push notifications and analytics infrastructure.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Project data is retained according to your organization's data retention policies. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and personal data.
• Data Portability: Request your data in a portable format.

To exercise any of these rights, contact us at the email address provided below.

7. Account Deletion

You can request deletion of your account and all associated data by contacting us at [email protected]. We will process your request within 30 days and confirm deletion via email.

8. Third-Party Services

Our application uses the following third-party services:

• Firebase Cloud Messaging (Google): For push notifications.
• Firebase (Google): For app infrastructure services.

These services have their own privacy policies governing the use of your information.

9. Children's Privacy

InfraTraq is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Company: VCNR Technologies Private Limited